You can reach us through the "Help & Feedback" section inside the app, or by emailing us at sldiufuwjkfgasi@gmail.com.
1. Cannot log in or activate: please check your network connection and device time, then restart the app and try again.
2. Data not syncing: please check your network connection and refresh; if the issue persists, clear the cache and retry.
3. Feature not working: please provide your device model, OS version, and reproduction steps so we can diagnose the issue quickly.
We typically respond within 1-3 business days. For urgent issues, please use the in-app support channel for priority handling.
This support policy applies only to KYBCR Pro. Thank you for your understanding and support.